Ultimately, it remains our guest’s responsibility to keep their appointment times and update us if there are schedule conflicts or changes to your contact information on file. You will receive a reminder email and text message 24 hours before and again 1 hour prior to your appointment to ensure your appointment still fits within your schedule. This is a very rare occurrence so we ask that you please call us in the event that this happens so we can help sort it out. If you do not receive that notification, your appointment was not booked or you entered the incorrect contact information. Email and text confirmation will be sent immediately upon booking. APPOINTMENT CONFIRMATIONSĪll appointments are booked through our online Square. We regretfully cannot satisfactorily complete any service if a client arrives more than 5 minutes late, and we reserve the right to decline any service to a client who is more than 5 minutes late to their scheduled appointment. Arriving on time for your scheduled service(s) ensures the proper time necessary to comfortably complete your services. To ensure that we deliver the best possible haircut, shave, beard service and customer service to our clients, we have allocated the necessary time to complete each service. If three (3) appointments have been “No Showed”, you will be unable to schedule any future appointments ahead of time but we would welcome you as a walk-in guest when possible. You will be marked as a “No-Show” if you fail to cancel your appointment with less than an hour notice or arrive more than 5 minutes late to your scheduled appointment. Exceptions will be made only when our schedule allows it. Our services are precisely timed and scheduled to see as many of our wonderful clients as possible, so if you booked a haircut, for example, you cannot add a beard trim or shave once you’re in the chair. Due to the back-to-back nature of our appointment book, only pre-booked services will be performed. Please double check your booking before submitting to ensure you are not double booking unwanted services. We respectfully request your careful attention to the service description prior to booking services specific to your need. Please arrive five (5) minutes prior to your appointment time. If adequate notice is not given, you will be marked as a no show. Late cancellations and no-shows leave gaps in our schedules that cannot be filled and prevent us from being able to accommodate other clients. We respectfully ask for a minimum of 1-hour notice for any cancellation and rescheduling request. I Accept – Take me to the booking site CANCELLATION & RESCHEDULING I want people to walk into my shop and feel so at home that they come by to visit even if they don’t need a cut! It is my hope to bring back the true meaning of a barbershop, where conversation, stories, laughter and comradery will no longer seem like a lost art while getting a shave or cut. I have a slight hording problem where it comes to antique straight razors thanks to my brother Kyler who taught me how to straight shave before my journey into professional barbering. I absolutely adore all things vintage, be it cars, knick naks, belt buckles, or clothes. My sister Becky, on the other hand, helped me become the smarty pants that I am today! My parents instilled in me a strong work ethic and the belief that one is never done learning and that you should always try to be better than you are today. I was fortunate enough to spend a lot of time with my grandparents in Texas growing up and having my Poppy teach me the value of respect, hard work and what it means to take care of people. I have two children, Ryoko and Neo who I raised on my own until I married Dan in 2012. My name is Brooke Dolan and I am the brilliant mastermind behind Two Bits Barbershop (with the help of my loving husband Dan!).
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